Neighbourhood One (Towers A-D)

Homeowner
Resources

Neighbourhood One (Towers A-D)

Richmond, BC

Warranty

Warranty Submissions

Resources

FAQ – After Key Pick Up

GENERAL

  • What is the Civic Address for Neighbourhood One?

Tower A (1) – 6200 Minoru Blvd, Richmond, BC V6Y 0M9 

Tower B (2) – 6300 Minoru Blvd, Richmond, BC V6Y 0N1 

Tower C (3) – 6500 Minoru Blvd, Richmond, BC V6Y 0N2 

Tower D (4) – 6600 Minoru Blvd, Richmond, BC V6Y 0N3 

AFTER COMPLETION

  • Where can I submit Warranty Requests?

You can submit your warranty requests at http://warrantycare.everythingatrc.com/.

  • What is the contact information for SHAPE Warranty Care?

Telephone: 604.788.6608 ext. 4 
Email: info@everythingatrc.com

  • What is the status of my warranty service request? 

You can find updates on your warranty requests at http://warrantycare.everythingatrc.com/. Warranty Care prioritizes issues affecting livability, such as heating, air conditioning, and water damage. Once you’ve submitted your request, they will follow up with you promptly. 

  • Who is the warranty provider at RC at CF Richmond Centre? 

Warranty in your home is backed by the National Home Warranty Group, but serviced by SHAPE’s Warranty Care team. 

  • What type of Warranty Coverage do I have for my home? 

You have the following Warranty Coverage for your home: 

-12 months coverage for defects in material and labour for your home. 

-15 months coverage for defects in material and labour for the common property. 

-24 months coverage for defects in material and labour for major systems: heating, electrical, plumbing, etc. 

-5 years coverage on the building envelope including coverage on unintended water penetration. 

-10 years coverage on major structural items. 

STRATA

  • Who is the strata company for my tower?

The strata company for Neighbourhood One is AWM – Alliance Real Estate Group.

  • Where can I book the elevator for move-in?

Log in to your Strata online community to schedule your move-in. Once logged in, navigate to the “Move-in & Move-out” Calendar under the “Calendars” dropdown menu. Click the “Request Reservation” button and complete your booking.

  • How do I pay for my strata fees?

Instructions on how to set up your strata fee payments will be included in your AWM Welcome Package (pg.7).
All questions after your Key Pick Up appointment should be directed to your strata management team. Please refer to the AWM Welcome Package for more information.

User Manuals

Looking for something else?
Contact Us:

info@everythingatrc.com