5-Star Service And
Exceptional Experiences

Retail Management

SHAPE Centres bring open-air shopping, celebrated eateries, entertainment and world-class guest service to one inspiring place.

By creating social experiences that people crave, our customers stay longer, visit more often, spend more and become loyal ambassadors for life.


SHAPE's relentless commitment to our customer is our greatest differentiator.

The SHAPE Difference

  • We Manage Like Owners
  • Aspirational Retail Environments
  • Strategic Asset Management
  • Expertly Curated Brands
  • Experiences Driven by Data
  • 5 Star Host Program
  • SHAPE is the property manager, developer, and owner of many properties. This means we're invested in our centres over the long term.

  • SHAPE manages architecturally forward retail environments. Outdoor streetscapes, top-tier design, exceptional service and security create the highest level of experience.

  • SHAPE's forward-thinking asset management approach delivers measurable long-term results, positioning us as a leader in the industry.

  • Our in-house leasing team travels the world, hand-selecting culturally relevant retailers that are better together than on their own.

  • From our signature celebrations to our social media, our marketing program maximizes foot traffic, dwell time, guest acquisition and the guest experience.

  • All teams, from guest service representatives to janitorial and security staff, receive our five-star host training. This means every team member is welcoming, professional and ready to help.


The SHAPE Retail Management team collaborates on leasing, property management and tenant coordination to drive income and results.