Neighbourhood One (Towers A-D)

Homeowner
Resources

Neighbourhood One (Towers A-D)

Richmond, BC

Warranty

Warranty Submissions

Resources

FAQ – Homeowner Orientation

GENERAL

  • What is the Civic Address for Neighbourhood One?

Tower A (1) – 6200 Minoru Blvd, Richmond, BC V6Y 0M9 

Tower B (2) – 6300 Minoru Blvd, Richmond, BC V6Y 0N1 

Tower C (3) – 6500 Minoru Blvd, Richmond, BC V6Y 0N2 

Tower D (4) – 6600 Minoru Blvd, Richmond, BC V6Y 0N3 

  • When is my Completion Date?  

As per the Disclosure Statement, the estimated completion date for Neighbourhood One Towers A & B is between December 1, 2025, and February 28, 2026. For Neighbourhood One Towers C & D, the estimated completion date is between September 1, 2025, and November 30, 2025.

  • Is there anything I should prepare before the completion of my home?

_ Submit your Legal Representative information
_ Secure financing for your home
_ Wait for the Homeowner Orientation email invitation

  • Do I need a Legal Representative?

Yes, it is mandatory to have a legal representative to close on your home. 
 
If you have a Legal Representative ready, please submit your Legal Representative details by clicking the link below.

Submit Here
  • Who is the Strata Management Company for my tower?

The Strata Management Company for Neighbourhood One is AWM – Alliance Real Estate Group.

HOMEOWNER ORIENTATION

  • What is the Homeowner Orientation?

The Homeowner Orientation is the only opportunity for you to walk through your home where we review the features and functions of your new home, allowing you to identify any deficiencies and take measurements before the completion date specified in the Agreement of Purchase and Sale. 

  • When is my Homeowner Orientation?

We are estimating Homeowner Orientation appointments to commence in Summer 2025. As soon as your home is ready, you will receive an email invitation to book your appointment, with at least 10 days’ notice. 

  • How long is the Homeowner Orientation appointment?

Your Homeowner Orientation appointment is approximately 90 minutes from arrival to departure.

  • Who can attend the Homeowner Orientation? 

Based on the Disclosure Statement, attendance is limited to the Purchaser(s) on the Agreement of Purchase and Sale and your Realtor, if applicable. Anyone under the age of 18 are not allowed on the construction site. Please arrange for childcare in advance, as children cannot be left unattended in the office. 

  • Where is my Homeowner Orientation? 

Please check in at the RC located at CF Richmond Centre Presentation Centre at your scheduled appointment time. 
The address is 6331 No. 3 Road, Richmond, BC, situated in the CF Richmond Centre shopping center parking lot, across from the Richmond-Brighouse SkyTrain Station. 

A SHAPE Customer Care Representative will provide you with Personal Protective Equipment and guide you through the construction site to your new home.

  • Where do I park for the Homeowner Orientation? 

You can park in any of the reserved parking stalls in front of the Presentation Centre at 6331 No. 3 Road, Richmond, BC. More details will be provided in your Homeowner Orientation Invitation email. 

  • What do I need to prepare for the Homeowner Orientation appointment? 

_Valid government issued photo identification card to check in. 

Please Wear:  
_ T-shirt or long-sleeve shirt covering shoulders (min 6” sleeves)
_ Full length pants without rips or holes
_ Socks  

Optional Items to Bring: 
_ Notepad or your phone to take notes
_ Measuring tape for furniture planning

  • What happens at the Homeowner Orientation appointment? 

_ Check in at your scheduled appointment time
_ Meet your Customer Care Representative, who will provide the necessary safety gear
_ Enter the tower to explore your new home for the first time
_ Review the features and functions of your new home
_ Identify items requiring attention, if applicable
_ Take measurements and photos for furniture planning
_ Sign the Homeowner Orientation Report

  • What if I am unable to attend my Homeowner Orientation?

If you are unable to attend your Homeowner Orientation in person, the following alternative options are available: 
_ Assign a representative to attend the orientation on your behalf
_ Waive your Homeowner Orientation

  • Will I get a copy of the Homeowner Orientation Report with documented action items? 

Yes, a copy of your signed Homeowner Orientation report will be emailed to you.

FAQ – Key Pick Up

GENERAL

  • What is the Civic Address for Neighbourhood One?

Tower A (1) – 6200 Minoru Blvd, Richmond, BC V6Y 0M9 

Tower B (2) – 6300 Minoru Blvd, Richmond, BC V6Y 0N1 

Tower C (3) – 6500 Minoru Blvd, Richmond, BC V6Y 0N2 

Tower D (4) – 6600 Minoru Blvd, Richmond, BC V6Y 0N3 

COMPLETION / KEY PICK UP

  • How do I update my contact information if it is now different from the contract?

Please email info@everythingatrc.com to update your contact information.

  • Can I change my completion date?

For any completion date changes, please contact your Legal Representative to request a date change after you have received your official completion notice. All completion date change requests will be facilitated by the Vendor’s solicitor and not through the Developer directly.

  • Do I have to be physically present for any part of the completion process as I will be out of town?

Please discuss the matter with your legal representative on the best options for you to complete your home purchase.

  • Can I authorize a designate to collect keys on my behalf?

Yes, you may authorize someone to collect the keys on your behalf. Please ensure the Authorization Form provided in the invitation email is completed prior to your appointment.

  • How do I schedule my appointment?

Similar to the Homeowner Orientation, you will receive an invitation to schedule your Key Pick-Up appointment once your completion notice has been sent. The email will include instructions for booking your appointment to collect your keys.

  • Can I reschedule my Key Pick Up appointment?

Due to the high volume of homes scheduled for completion, we are unable to accommodate rescheduling requests for booked appointments. If you are unable to attend your appointment, please authorize someone to collect the keys on your behalf.

  • Who can attend the Key Pick Up appointment?

Attendance is limited to the Purchaser(s) on the Agreement of Purchase and Sale and your Realtor, if applicable.

  • How long is the Key Pick Up appointment?

The appointment is 30 minutes from arrival to departure. Please arrive 15 minutes before your appointment time to check in. If you missed your appointment, your appointment will be scheduled to a later date depending on availability.

  • What do I need to bring to my Key Pick Up Appointment?

The only mandatory item to bring to your Key Pick Up Appointment is a valid government issued photo ID to check-in and receive your keys.

  • When will I receive information about parking and/or storage?

You will receive your parking and/or storage information during your Key Pick Up appointment.

STRATA

  • Who is the strata company for my tower?

The strata company for Neighbourhood One is AWM – Alliance Real Estate Group.

  • Where can I book the elevator for move-in?

Log in to your Strata online community to schedule your move-in. Once logged in, navigate to the “Move-in & Move-out” Calendar under the “Calendars” dropdown menu. Click the “Request Reservation” button and complete your booking.

  • How do I pay for my strata fees?

Instructions on how to set up your strata fee payments will be included in your AWM Welcome Package (pg.7).
All questions after your Key Pick Up appointment should be directed to your strata management team. Please refer to the AWM Welcome Package for more information.

User Manuals

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Contact Us:

info@everythingatrc.com