Homeowner
Resources

• Home Closing Prep Guide

GENERAL

• What is the Civic Address for The Amazing Brentwood Tower 5?

Tower 5 – 1750 Willingdon Ave, Burnaby

• Is there anything I should prepare before the completion of my home?

_ Submit your Legal Representative information 
_ Secure financing for your home 
_ Wait for the Homeowner Orientation e-mail invitation 

• Do I need a Legal Representative?

Yes, it is mandatory to have a legal representative to close on your home.

If you have a Legal Representative ready, please submit your Legal Representative details by clicking the link below. 

HOMEOWNER ORIENTATION

• What is the Homeowner Orientation? 

The Homeowner Orientation is the only opportunity for you to walk through your home where we review the features and functions of your new home, allowing you to identify any deficiencies and take measurements before the completion date specified in the Agreement of Purchase and Sale. 

• When is my Homeowner Orientation? 

We are estimating Homeowner Orientation appointments to commence in Summer 2026. As soon as your home is ready, you will receive an email invitation to book your appointment, with at least 10 days’ notice. 

• How long is the Homeowner Orientation appointment?

Your Homeowner Orientation appointment is approximately 90 minutes from arrival to departure.

• Who can attend the Homeowner Orientation? 

Based on the Disclosure Statement, attendance is limited to the Purchaser(s) on the Agreement of Purchase and Sale and your Realtor, if applicable. Anyone under the age of 18 are not allowed on the construction site. Please arrange for childcare in advance, as children cannot be left unattended in the office. 

• Where is my Homeowner Orientation? 

Please check in at the Pop-Up Presentation Centre (next to Starbucks) 
 
A SHAPE Customer Care Representative will provide you with Personal Protective Equipment and guide you through the construction site to your new home.

• Where do I park for the Homeowner Orientation? 

You may park anywhere within the shopping centre. We will register your vehicle upon checking in for your Homeowner Orientation. Your license plate will be required to register for parking.

• What do I need to prepare for the Homeowner Orientation appointment? 

_ Valid government issued photo identification card to check in. 

Please wear:

_ T-shirt or long-sleeve shirt covering shoulders (min 6” sleeves)
_ Full length pants without rips or holes
_ Socks 
 
Optional Items to Bring:

_ Notepad or your phone to take notes. 
_ Measuring tape for furniture planning 

• What happens at the Homeowner Orientation appointment? 

_ Check in at your scheduled appointment time. 

_ Meet your Customer Care Representative, who will provide the necessary safety gear. 

_ Enter the tower to explore your new home for the first time. 

_ Review the features and functions of your new home. 

_ Identify items requiring attention, if applicable. 

_ Take measurements and photos for furniture planning. 

_ Sign the Homeowner Orientation Report. 

• What if I am unable to attend my Homeowner Orientation?

If you are unable to attend your Homeowner Orientation in person, the following alternative options are available:

_ Assign a representative to attend the orientation on your behalf. 
_ Waive your Homeowner Orientation.

• Will I get a copy of the Homeowner Orientation Report with documented action items? 

Yes, a copy of your signed Homeowner Orientation report will be emailed to you.